Last updated: Monday, 17th November 2025

This Privacy Policy explains how Christine Opperman (“we”, “us”, “our”) collects, uses, and safeguards your personal information when you visit https://christineopperman.com/ (“the Website”).

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Christine Opperman

Website: https://christineopperman.com/

Contact email for privacy matters: info@christineopperman.com

2. What Personal Data We Collect

Data you provide through the contact form. When you submit the contact form on our Website, we collect:

1. Your name Email address
2. Phone number
3. Offer you are interested in
4. Your message

Automatically collected data (cookies & analytics)

When you browse the Website, certain data may be collected automatically via Google Analytics, including:

1. IP address (anonymised where possible)
2. Device information Browser type
3. Pages viewed
4. Time spent on the Website
5. General site usage behaviour

This data is used solely for website performance insights and marketing optimisation.

We do not collect:

1. Payment data
2. Financial details
3. Sensitive personal data
4. Data from children under 18

3. How We Use Your Personal Data

We process your data only when necessary, and for the following purposes:

1. To respond to enquiries Contacting you after you submit a form
2. Providing information about services you requested

To improve and optimise the Website

1. Understanding how visitors use the site
2. Improving overall user experience
3. Analysing trends and performance

For marketing insights

1. Understanding audience interest in specific services
2. Measuring engagement with website content

We do not use your data for automated decision-making or profiling.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases: (1) Legitimate interests – For analysing website performance and responding to enquiries. (2) Consent – For non-essential cookies and analytics where required. (You can manage this through your browser settings or cookie controls.)

5. Data Sharing

We do not sell, trade, or rent your personal data. We only share data with: Google Analytics, for website analytics. No other third-party tools or processors are used. We do not transfer personal data outside the UK.

6. Data Retention

We retain personal data only as long as necessary:

1. Enquiry form submissions: up to 12 months, or until your enquiry is resolved
2. Analytics data: typically retained by Google Analytics for standard reporting periods
3. Email correspondence: retained for up to 24 months, unless deletion is requested

After these periods, data is securely deleted.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

1. Access your personal data
2. Correct inaccurate data
3. Request deletion of your data
4. Restrict processing in certain circumstances
5. Object to processing based on legitimate interests
6. Withdraw consent (where applicable)
7. Complain to the Information Commissioner’s Office (ICO)
8. To exercise any of these rights,
   • email: info@christineopperman.com ICO
   • website: https://ico.org.uk/

8. Cookies

The Website uses cookies for:

1. Basic functionality
2. Analytics and performance

You can control or disable cookies via your browser settings. A full cookie table can be added if required.

9. Security

We take appropriate technical and organisational measures to keep your data secure and prevent unauthorised access, including secure hosting and restricted access.

10. Links to Other Websites

Our Website may contain links to external sites. We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this notice occasionally. The “Last updated” date at the top will reflect the latest version.